Why Buy From Us

Our Customer Promise

When you buy a home from us, we promise to deliver on five key things:

1. Expect more

We’ll deliver a home that has a higher quality finish and specification than you’d expect from the more conventional developers, with bigger rooms and windows (with directly comparable sized homes). Each home and development will be well designed to suit its environment.

2. Caring for our customers

From the moment you walk through the showroom door or pick up the phone, to the point we hand you the keys to your new home, we’ll do everything that is feasibly possible to make it a hassle-free and enjoyable experience.

3. Keeping you informed every step of the way

We’ll provide you with precise and timely communications. We’ll aim to be as proactive as possible and also provide speedy responses to your enquiries. We will set expectations of when you can expect to hear back from us.

4. Staying true to Norfolk quality

Whatever we do we will be sensitive to our surroundings and our neighbours and bring the best of Norfolk quality and craftsmanship to our developments and the houses we build.

5. Being innovative

We’re forward-thinking. If there is a better way of doing something, we’ll do it. We’re in-tune with the trends of the day but don’t lose sight of the traditional values that people look for when buying a home. We’re able to create the relevant mix for our customers.